Privacy policy
Privacy Policy โ SilentGuardโข
Last updated: [04/04/2026]
1. Overview
SilentGuardโข (โweโ, โusโ, or โourโ) operates this website and provides products and services through it.
This Privacy Policy describes how we collect, use, and share your personal information when you visit our website, make a purchase, or interact with us.
By using our website, you agree to the collection and use of information in accordance with this policy.
2. Personal Information We Collect
We may collect the following types of personal information:
๐น Information You Provide
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details
๐น Automatically Collected Information
- IP address
- Browser type
- Device information
- Pages visited and interactions
๐น Transaction Information
- Products purchased
- Order details
- Payment confirmation
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and updates
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Send marketing communications (if applicable)
4. Sharing Your Information
We may share your information with:
- Payment processors (e.g. Shopify Payments, Stripe)
- Shipping and logistics partners
- Service providers (analytics, email systems, etc.)
- Legal authorities when required by law
We do not sell your personal information.
5. Shopify & Third-Party Services
Our store is hosted on Shopify.
Shopify may collect and process your personal data in accordance with its own Privacy Policy.
We may also use third-party services for:
- Payment processing
- Analytics
- Advertising
These providers may collect and process data as necessary to perform their services.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve user experience
- Analyze website performance
- Provide personalized content and advertising
You can manage cookie preferences through your browser settings.
7. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
- Enforce our policies
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
To exercise your rights, contact us at the email below.
9. Data Security
We take reasonable measures to protect your personal information.
However, no method of transmission over the Internet is 100% secure.
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated date.
12. Contact
For any privacy-related questions, please contact us:
๐ง hello@hivitalis.com